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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All TOSHIBA products

The group "New Technologies" offers for review the products of the plant TOSHIBA: inverter and non-inverter wall-mounted air conditioners, split systems, air conditioners-purifiers, multi-split systems, console air conditioners, heat pumps, semi-industrial air conditioners, multi-zone VRF systems
  • Inverter split systems TOSHIBA
    Inverter split systems
    series PKVSG, U2KV, J2KVG, etc.
  • Split systems without an inverter TOSHIBA
    Split systems without an inverter
    series S3KHS, S3KS, U2KH2S, etc.
  • Air conditioners-air purifiers TOSHIBA
    Air conditioners-air purifiers
    DAISEIKAI PKVPG series, etc.
  • Multi-split systems TOSHIBA
    Multi-split systems
    series U2AVG, N3KV2, N3KVP, etc.
  • Console air conditioners TOSHIBA
    Console air conditioners
    UFV series, etc.
  • Heat pumps TOSHIBA
    Heat pumps
    ESTIA series, etc.
  • Semi-industrial air conditioners TOSHIBA
    Semi-industrial air conditioners
    Digital Inverter series, etc.
  • Multi-zone VRF systems TOSHIBA
    Multi-zone VRF systems
    series SMMS-E, SHRM-E, etc.

NEW TECHNOLOGIES GROUP

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